What is it?
amPlus™ is a value-added service which is designed to complement your amCharts software license.
How do I get it?
Application/SaaS and all OEM license purchases come with a full year of amPlus™.
You can purchase an additional year of amPlus™ when purchasing your license. Just select the appropriate box next to the selected license.
To keep its price small, Single website license does not come with amPlus™. However, you can purchase it by
How much does it cost?
If you have an SaaS / Application or an OEM license, the first year is on us. It does not cost anything.
Single website license does not come with amPlus™ subscription. You can select to purchase it together with license or at any later date.
Once that expires you are free to renew your subscription. The prices are as follows:
|Single website license||SaaS / Application license||OEM license|
I have purchased a license X years ago. Can I still purchase amPlus?
Absolutely! Purchasing an amPlus™ subscription (or renewing your previously expired one) will effectively upgrade your license to include the latest available version, as well as any new major version we will release within the year of your amPlus™ purchase.
It will bring all of the Priority support benefits that it offers.
So essentially amPlus™ is the thing I purchase to upgrade to new version?
Yes. You got that right.
How does the Priority support work?
Regardless of how you submit your question to us (via our website, chat, email or Facebook message) it ends up as a ticket in our help desk software. (we use industry-standard Zendesk)
We do check the email address of the requester against any active amPlus™ subscriptions. If there’s one, we bump up priority of such ticket. We do have a team of professionals – actual seasoned developers – working around the globe in various time zones manning the help desk, ready to take your ticket.
Need more details about it? Here’s how we do Support.