Managing Subscriptions

Your subscriptions

My Subscriptions lists the subscriptions and perpetual licenses linked to your email address, grouped by order.

My Subscriptions: an order with two license subscriptions and their amPlus

Column
Seats Developer seats
Type License, or Support (amPlus)
Status Whether it’s active
Expires When the subscription ends if it isn’t renewed. A perpetual license never expires
Major Updates Until when you get new major versions. For a subscription, while it’s active; for a perpetual license, until the date shown, or while its amPlus is active
Renewal Automatic, with the next renewal date, or Manual

Managing a subscription

Click Manage Subscription next to an order. The page shows the subscription’s products and, under Renewal, the next date, amount and payment method.

The Renewal section of a subscription’s page

If your email address is the order’s billing contact, you can:

  • Disable auto-renewal, or enable it again. With auto-renewal off, renew from this page or from the links in our renewal emails.
  • Renew now: renew early, from three months before the renewal date.
  • Edit payment method for the next renewal.

Adding amPlus to a perpetual license

On the page of an order with perpetual licenses and no active amPlus, Add amPlus Subscription buys amPlus for them. It upgrades the licenses to the latest major version and gives you access to support. See amPlus.