Support & License Info

How to get help, and how to use your licenses and subscriptions.

Support

• Getting support: how to contact us, and what to do without a subscription.
• Purchasing a subscription: amPlus support on its own, for Basic licenses and the free version.
• Support guidelines: what to send us, and the support hours each license includes.
• amPlus Premium Service: priority support and major version upgrades.

Licenses

• Accessing licenses: where to find your license keys.
• Legacy downloads: commercial builds of amCharts 3 and earlier.

Your account

• Account management: signing in and what your account shows.
• Managing support contacts: who can email support.
• Managing license contacts: who can see your license keys.
• Managing subscriptions: renewals, payment method and adding amPlus.